Voice & UCaaS Contact Center (CCaaS) Cloud & Infrastructure

An CallTower Partner

CallTower is a global cloud communications managed services provider that delivers and integrates enterprise-class unified communications, collaboration, and contact center solutions across multi-vendor environments. Since 2002, the company has enabled organizations to deploy and manage Microsoft Teams (including Direct Routing, Operator Connect, and GCC High), Webex by Cisco, Zoom, and AI-first contact center platforms like Five9 and Genesys — all unified through its proprietary CallTower Connect administration portal. Serving customers across more than 80 countries with global voice enablement and 25+ carriers, CallTower combines communication, service, support, and billing into a single relationship. FreeTEM brokers CallTower for organizations deploying and managing cloud voice, collaboration, and contact center across platforms like Teams, Webex, and Zoom.