
Voice & UCaaS
Contact Center (CCaaS)
An Infobip Partner
Infobip is a global communications platform as a service (CPaaS) provider, enabling businesses to engage customers across SMS, voice, WhatsApp, RCS, email, and many other channels through a single platform and API. With one of the most extensive direct carrier networks in the world, Infobip powers omnichannel messaging, customer engagement, authentication, and contact center solutions for enterprises globally. The company serves businesses that need to communicate with customers reliably and at scale across the channels their customers prefer. FreeTEM brokers Infobip for organizations seeking omnichannel customer communications, messaging, and CPaaS solutions.
Service Offerings
- Omnichannel messaging (SMS, WhatsApp, RCS, email)
- Programmable voice and CPaaS APIs
- Customer engagement platform
- Two-factor authentication and verification
- Cloud contact center
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