
Contact Center (CCaaS)
Voice & UCaaS
Cybersecurity
An Oak Innovation Limited Partner
Oak Innovation is a provider of call recording, contact center analytics, and communications management software, helping organizations record, analyze, and gain insight from their voice and customer interactions. The company's solutions span compliant call recording, interaction analytics, and reporting across telephony and contact center platforms, supporting compliance, quality, and performance objectives. Oak Innovation serves businesses and contact centers needing call recording, compliance, and conversation analytics. FreeTEM brokers Oak Innovation for organizations seeking call recording, compliance, and contact center analytics.
Service Offerings
- Call recording and compliance
- Contact center analytics
- Interaction analytics and reporting
- Multi-platform telephony support
- Quality and performance insights
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