An PolyAI Partner
PolyAI builds the world's most lifelike voice assistants for enterprise customer service, using its proprietary, voice-first conversational AI to let callers speak naturally and resolve issues over the phone without scripted menus. Founded in 2017 by AI researchers, the platform handles FAQs, authentication, payments, and complex multi-turn conversations in many languages — deflecting call volume, reducing handle times, and scaling support equivalent to hundreds or thousands of agents for clients in banking, hospitality, utilities, healthcare, and logistics. PolyAI serves enterprises seeking to automate and elevate voice customer service with human-like AI. FreeTEM brokers PolyAI for organizations seeking lifelike voice AI assistants for the contact center.
Service Offerings
- Enterprise voice AI assistants
- Conversational AI (voice-first)
- Multilingual customer service automation
- Authentication, payments, and FAQ resolution
- Contact center integration and analytics
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