An ShyftOff Partner
ShyftOff is an 'Agentic Workforce Delivery Platform' that combines on-demand, US-based gig (GigCX) contact center agents with AI orchestration, automatically scaling and managing a human-plus-AI workforce for brands' customer service operations. The platform finds, vets, certifies, schedules, and pays agents while balancing AI chatbots, automation, and skilled agents in real time — enabling contact centers to flex capacity for peaks, outages, and off-hours while reducing operating costs. ShyftOff serves contact centers seeking flexible, scalable, AI-orchestrated outsourced customer service. FreeTEM brokers ShyftOff for organizations seeking gig-powered, AI-augmented contact center staffing and outsourcing.
Service Offerings
- Gig-powered contact center staffing (GigCX)
- AI + human workforce orchestration
- On-demand scaling and flexibility
- Agent vetting, training, and QA
- Outsourced customer service
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