An Snowfly Partner
Snowfly is an employee engagement, gamification, and performance management company (founded 1999) focused on contact centers and customer-facing teams, using behavioral science, incentives, and rewards to improve engagement, retention, and KPIs. Beyond gamification and recognition, the platform offers AI-powered quality management (AQM), speech/text analytics, scorecards, coaching, and engagement surveys — helping high-volume teams reduce turnover and drive measurable performance improvements. Snowfly serves contact centers, BPOs, and sales/service organizations seeking to boost engagement and performance. FreeTEM brokers Snowfly for organizations seeking employee gamification, incentives, quality management, and engagement.
Service Offerings
- Employee gamification and incentives
- AI quality management (AQM)
- Speech and text analytics
- Coaching and performance management
- Recognition and engagement surveys
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