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Contact Center (CCaaS) Voice & UCaaS

An SoundHound AI Amelia Partner

SoundHound AI (which acquired Amelia) is a leading voice AI and conversational/agentic AI company, combining SoundHound's proprietary voice recognition and natural language understanding with Amelia's enterprise conversational AI to deliver voice assistants and AI agents across customer service, automotive, restaurants, and enterprise. The platform powers AI-driven phone and voice interactions — autonomously handling customer requests, taking orders, and answering questions — across industries, with deep voice expertise and enterprise-grade conversational AI. SoundHound AI / Amelia serves enterprises and contact centers seeking voice AI and conversational/agentic automation. FreeTEM brokers SoundHound AI / Amelia for organizations seeking voice AI assistants and enterprise conversational AI.

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