An Verint Partner
Verint is a leader in customer experience (CX) automation, providing an open platform of AI-powered solutions for the contact center — including workforce engagement management (WFM/WFO), conversational AI and bots, quality and compliance, speech and interaction analytics, and voice of the customer. Built around its 'Da Vinci' AI and a bot-driven model, the platform helps organizations automate work, augment agents, and unlock insight across customer interactions to improve CX while controlling costs. Verint serves enterprises and contact centers seeking CX automation, workforce engagement, and analytics. FreeTEM brokers Verint for organizations seeking workforce engagement management, CX automation, AI bots, and interaction analytics.
Service Offerings
- Workforce engagement management (WFM/WFO)
- CX automation and AI bots
- Quality management and compliance
- Speech and interaction analytics
- Voice of the customer
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