Privacy Policy / Terms & Conditions
Privacy Policy
At FreeTEM, we are committed to protecting your privacy. This policy explains how we collect, use, and share your information when you visit www.freetem.net or use our services.
- Information Collection: We collect information you provide directly to us, such as your name, email address, and phone number, when you request a TEM audit or contact our support team.
- Use of Information: We use this data to provide IT consulting services, respond to customer support inquiries, and send marketing communications if you have opted in.
- Third-Party Sharing: We do not sell or rent your personal information. Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Terms & Conditions
By providing your phone number and opting in, you consent to receive SMS messages from FreeTEM.
- SMS Consent Communication: Information obtained through the SMS consent process will not be shared with third parties for marketing purposes.
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Types of SMS Communications: You may receive messages related to:
- Customer Care: Assistance with your IT solutions.
- Account Notifications: Updates regarding your TEM audits or service status.
- Message Frequency: Message frequency varies based on your interaction with us. You can expect to receive up to 3 messages per week.
- Potential Fees: Standard message and data rates may apply depending on your mobile carrier's plan.
- Opt-In Method: You may opt-in verbally during a conversation.
- Opt-Out Method: You can opt out at any time by replying "STOP" to any message.
- Help: For assistance, reply "HELP" to any message or contact our support team at connect@freetem.net.